If you provide healthcare consulting services and if you intend to give your clients more value for their money, I'd say, start thinking about energizing your offerings. Here's how you can do that:
1. Spend more time with your clients during the initial stages where you talk about their problems or their needs. Most of your clients would want to grow their healthcare facilities, improve the quality of their work, or know the business side of their careers. Let them talk as much as they want and listen actively. This will work to your advantage as you'll certainly be able to get a clear picture of their goals. The more you understand them, the better your chances of giving them the most appropriate solutions to their problems.
2. Goal setting. Before you go ahead and offer recommendations, ask your clients exactly what they want to achieve. The problem with other consultants is that they assume and they offer solutions to what they think are the real problems. Get your clients to sit with you and talk about their objectives or the reasons for hiring you. You can use these goals as your guides when creating your action plans.
3. Involve your clients. It would be a great idea if you involve your clients all through the process. During the problem-solving phase, ask for their ideas. Sometimes, these people really know what to do but they just need somebody to echo it to them to get some sort of reassurance.
4. Feedback. Care to know if your recommendations worked. Call your clients after a week and ask if everything worked well. You may need to offer these people with additional assistance if what you've given before is not enough.
Source by Sean Mize